topic Re: music randomly pauses when screen is off, no battery saver, press power button music starts in Android

music randomly pauses when screen is off, no battery saver, press power button music starts

pushkacom — Sun, 09 Jun 2019 10:02:01 GMT

Plan

/Premium

Country

Australia

Device

Samsung Galaxy s9plus

Operating System

Android Pie

My Question or Issue

I have music downloaded to the app, latest app

2019, June 9 Latest Samsung Android Pie updates,

Battery saver is off, I have reset the phone to remove glitches, I have given the Spotify app all permissions and background process, background data permissions, but I have never had this issue before music was playing, then it would pause using headphones, when pressing the power button music would start, when saying 'ok Google" music would start

Re: music randomly pauses when screen is off, no battery saver, press power button music starts

CryticalAce — Sun, 09 Jun 2019 15:35:44 GMT

Hey pushkacom,

Just to confirm some further details with you;

Does this happen on Wi-Fi or data, have you tried switching networks?
Is your phone charging or running off of the battery?
Are you using any VPN or app that affects your network?
Are you using any power management apps?
Have you checked if you may have data saver turned on?
Does the issue only happen with headphones? Have you tried another pair or without headphones?

Let me know and I'll have a search and see if I can find anything, I know I used to have that issue on my S5 with Battery Saver but as you have that turned off, I'll try and see if I can find any other causes.

Let me know if you need anymore help! 🙂