topic Re: Offline mode toggle in android pull down menu is missing in Android

Offline mode toggle in android pull down menu is missing

negruj — Tue, 11 Jun 2019 05:42:02 GMT

As of this morning the "offline" status toggle in the android pull down menu has disappeared. It was such an easy way to change to offline mode for a brief periode (e.g. When someone at home started listening Spotify on Google home or when on a train,..). You just had to pull down the notification menu and in the easy acces buttons there was a "offline" button. Now it's gone. Anybody else having this issue?

Plan

Premium

Country

Belgium

Device

Samsung Galaxy s10

Operating System

Android 9

Re: Offline mode toggle in android pull down menu is missing

lukastermer — Tue, 11 Jun 2019 09:46:48 GMT

Yeah, same for me.

Everything works well, but today i wake up and nothing. Nice app update...

Spotifi Premium

Czech

Samsung Galaxy S9, last Android

Re: Offline mode toggle in android pull down menu is missing

jackrycer — Tue, 11 Jun 2019 07:13:30 GMT

Same.

Samsung Galaxy S10+ SM-G975F

Re: Offline mode toggle in android pull down menu is missing

Solun — Tue, 11 Jun 2019 09:41:36 GMT

Same issue. Galaxy Note 8

Re: Offline mode toggle in android pull down menu is missing

lbbo — Tue, 11 Jun 2019 11:03:18 GMT

Same here. For me, this is a key feature as I mostly listen offline mode to save mobile data, but I also want to be able to switch into online mode quickly when necessary.

Premium plan in Germany, Motorola Moto G 5 running Android 8.1.0

Re: Offline mode toggle in android pull down menu is missing

Chowpow — Tue, 11 Jun 2019 11:38:06 GMT

Same here! It was the most useful feature!

-Samsung galaxy s9+

Re: Offline mode toggle in android pull down menu is missing

amilrotiv — Tue, 11 Jun 2019 13:18:26 GMT

Same here. Moto One

Re: Offline mode toggle in android pull down menu is missing

Chenson722 — Tue, 11 Jun 2019 14:03:56 GMT

Same issue. It was broken for a couple of weeks/not working correctly and now it seems they pulled it altogether somehow. Pixel 3, latest build. Here's a link to the issue from a few weeks ago, that was marked as fixed.

https://community.spotify.com/t5/Android/Offline-online-toggle-in-Notifications/m-p/4765490#M151684

Re: Offline mode toggle in android pull down menu is missing

Chenson722 — Tue, 11 Jun 2019 15:08:36 GMT

I'd also like to point out that offline mode issues are happening more often than not this past year and are going unresolved for multiple software releases. I understand the desire for new features or layouts, but it's super important that you not break (or at least quickly fix) the key features of your paid subscription. Offline mode being chief among those features for a good many of us. If you need me, I'll be in Spotify build 8.4.81 and redownloading all my offline playlists and liked songs again. Cheers!

Re: Offline mode toggle in android pull down menu is missing

logic_says_no — Tue, 11 Jun 2019 15:52:51 GMT

I had this issue yesterday after I got off of work. I pay per gig for my data, so the toggle is a savior for me so spotify doesn't destroy my data usage

Re: Offline mode toggle in android pull down menu is missing

user-removed — Tue, 11 Jun 2019 22:07:35 GMT

The online / offline problem comes and goes but now that the toggle is gone, I can't do anything. It's been like that for a while but now with this, it's starting to become hella annoying.

I've got a LG G5 but judging by this thread, it's not a device problem.

Is Spotify ever gonna fix this, I wonder.

Re: Offline mode toggle in android pull down menu is missing

Tia101 — Wed, 12 Jun 2019 11:50:45 GMT

I had the exact same problem and thought I was the only one going through this. I uninstalled the app and reinstall again but it didn't fix it either.

Samsung S9+, Android Version 9

Re: Offline mode toggle in android pull down menu is missing

yairocx — Wed, 12 Jun 2019 20:06:19 GMT

Same thing here... That button was helpful

Re: Offline mode toggle in android pull down menu is missing

poshet — Fri, 14 Jun 2019 15:54:51 GMT

Same here on note 9

Re: Offline mode toggle in android pull down menu is missing

Thomasaurus — Sat, 15 Jun 2019 17:22:24 GMT

same here. first the remove songs, now they remove useful features. nice

Re: Offline mode toggle in android pull down menu is missing

miguelroque — Sat, 15 Jun 2019 22:17:55 GMT

Same here...

MiA2

Re: Offline mode toggle in android pull down menu is missing

tobyist — Sun, 16 Jun 2019 06:56:27 GMT

Could Spotify give any sort of indication whether this is a 'bug' or a 'feature' having buttons dissapear?

Re: Offline mode toggle in android pull down menu is missing

Pcrzesp — Sun, 16 Jun 2019 18:03:01 GMT

Same here! Galaxy s8

It makes me so sad, hope this is solve soon

Re: Offline mode toggle in android pull down menu is missing

maccyb1 — Mon, 17 Jun 2019 10:53:23 GMT

Yes, same here on Note9, Android Pie Spotify premium version. It was so useful to pull down and enable, it's very awkward now when out running I just want a quick toggle and not need to go to app settings It's a step in the wrong direction

Re: Offline mode toggle in android pull down menu is missing

user-removed — Mon, 17 Jun 2019 11:47:38 GMT

At least it's something. Before the update, I couldn't listen to any music anymore.

But you're right, the toggle was better.