Bluetooth Controls not working properly

StellarJay — Sat, 22 Jun 2019 23:02:06 GMT

Plan

Family Premium

Country

Canada

Device

Samsung Galaxy S9+

Operating System

Android Pie

My Question or Issue

I have a UClear HBC200 HD bluetooth headset for my motorcycle and have always had no issues using the play/pause/skip track functionality of the headset until fiarly recently (likely after a recent update) where the pause/stop functionality seems to no longer work. Starting playback and skipping songs seems to work fine as well. I have uninstalled and reinstalled Spotify from my phone (rebooting in between), disabled auto car mode, disabled waze integration, and disabled battery optimization. All the bluetooth functionality works correctly for other apps such as Podcast Addict and VLC for android, just not for Spotify. This essentially makes it very unusable and dangerous to use on my motorcycle as I can not easily stop playback. Please fix.

Re: Bluetooth Controls not working properly

Peter — Wed, 26 Jun 2019 14:49:36 GMT

Hey @StellarJay.

Thanks for reaching out to us about this.

This is an issue which we are aware of and which we're currently investigating.

Make sure to head over to this thread, where we'll keep you posted and let you know as soon as we have any updates.

Thanks! Take care 🙂

topic Re: Bluetooth Controls not working properly in Android

Bluetooth Controls not working properly

Re: Bluetooth Controls not working properly