topic Android app has become unusable in Android

Android app has become unusable

Nord293 — Sun, 07 Jul 2019 18:07:01 GMT

Plan

Premium

Country

Canada

Device

LG V30

Operating System

Android Oreo

My Question or Issue

Ever since the latest update, the app has become virtually unusable. it's extremely slow despite my internet being at full strength and its not my device. all other apps work perfectly fine

Re: Android app has become unusable

chrismurray — Sun, 07 Jul 2019 18:37:22 GMT

I have premium spotify on my android and it works completely fine for me so im guessing it has to be something to do with your internet or your phone signal.

Re: Android app has become unusable

Nord293 — Sun, 07 Jul 2019 18:45:50 GMT

it's a possibility but it seems its only the Spotify app that's affected. I've tried doing a fresh install multiple times and restarting my device and it hasn't fixed it. I've also tried different networks to no avail

Re: Android app has become unusable

josedest — Sun, 07 Jul 2019 21:25:52 GMT

No it has not. They just **bleep**ed up AGAIN. Like they do with every 2nd android update.

Also not even the desktop version is working properly. For example when you downloaded an album before the update, now removing the album does not remove the shitty new heart symbols (was this update for 12 year old girls??). So you have to remove the heart for EACH SINGLE song MANUALLY. And it DOES NOT EVEN WORK EITHER! Half of the time the heart appears again magically.

Spotify really has the worst software development department ever. I guess smoking monkeys do all the testing, if there is any testing done at all. It's just frustating right now. And it probably won't get any better...

Re: Android app has become unusable

Nord293 — Sun, 07 Jul 2019 22:45:50 GMT

I agree with you on the messed up UI, but my issue is that I literally can't use the app. It won't load anything or takes forever to load. If I didn't know better, I'd say it was a memory leak but it's only the Spotify app being affected and I checked my phone's memory usage and it's well within limits. I'm at the point where if I can't get this fixed by the time my google play music free month is up, I'm cancelling my Spotify premium membership.

Re: Android app has become unusable

hoodeddefender — Tue, 09 Jul 2019 16:26:13 GMT

Have you tried installing an older version from
spotify.en.uptodown.com/android/versions
?

Re: Android app has become unusable

Nord293 — Tue, 09 Jul 2019 17:03:28 GMT

Ok, I tried that but it's still really slow and won't load into my playlists or anything, so it could possibly be my phone. It's just weird that it's only the Spotify app being affected. Everything else runs fine

Re: Android app has become unusable

hoodeddefender — Tue, 09 Jul 2019 17:08:01 GMT

What phone do you have?

Re: Android app has become unusable

Nord293 — Tue, 09 Jul 2019 17:09:03 GMT

A LG V30

Re: Android app has become unusable

hoodeddefender — Tue, 09 Jul 2019 17:11:14 GMT

oh right, you said that 😛 my bad.
Seems like a bug with the app, the v30 should be plenty to run Spotify. Other than trying a factory reset, I dunno what to say other than that sucks!

Re: Android app has become unusable

Nord293 — Tue, 09 Jul 2019 17:19:46 GMT

Yeah, a factory reset is the last thing I have to try. Thanks for the help anyways

Re: Android app has become unusable

Nord293 — Wed, 10 Jul 2019 00:04:38 GMT

Well, factory reset did not work, so I just wiped my phone for no reason. I'm honestly getting fed up with Spotify at this point, it just sucks having to start over after spending years curating my music library and play lists

Re: Android app has become unusable

Nord293 — Sun, 14 Jul 2019 23:37:33 GMT

Turns out it was my device. Had to do with my sd card. I moved everything back to my internal storage and everything is working now