topic Re: Google alarm won't play song anymore in Android

Google alarm won't play song anymore

Bbsaje — Thu, 27 Jun 2019 19:22:11 GMT

Plan

Premium

Country

USA

Device

Google pixel 3a

Operating System

Google

My Question or Issue

All of a sudden, my alarm clock won't play the song I had chosen to wake up to. I first got a beeping sound. When trying to problem solve (delete apps, clean storage, turn phone off and of), I can't get any sound to play if I have chosen a Spotify song. It worked for the last month, and just stopped today. I can sometimes get the alarm to play a song if I have Spotify open. But I didn't used to have to have Spotify open. Any help would be great.

Re: Google alarm won't play song anymore

OverSlept1234 — Fri, 28 Jun 2019 12:15:03 GMT

Same exact problem with me. Song even says it's playing when I set my alarm, but no audio. Seems like it's pretty recent problem you're the first message on these forums I've seen with the same problems as me. Happened to me just yesterday as well.

Re: Google alarm won't play song anymore

_gina_ — Fri, 28 Jun 2019 13:19:20 GMT

I'm having the same issue. Spotify still plays normally but won't work through the alarm app. I'm thinking it's a Pixel problem rather than a Spotify problem. I could be wrong though as I am in no way technologically inclined.

Re: Google alarm won't play song anymore

OverSlept1234 — Fri, 28 Jun 2019 13:57:14 GMT

Spotify did have an update two days ago might be something on their end crossing the wrong wires somewhere.

Re: Google alarm won't play song anymore

TheRealMrPhil — Fri, 28 Jun 2019 15:04:18 GMT

My wife and I are both Android users on the Google pixel 2. Our alarm clock wakes us up to beeping and no longer does so to Spotify.

In addition, the sleep timer built-in to Spotify does not turn off the music after the set time (one hour). Thank you.

Re: Google alarm won't play song anymore

jskinvest — Sat, 29 Jun 2019 12:20:40 GMT

Same problem here. I posted about it this morning. Seems to me that when Spoitfy is no longer running in the background it will not wake up and play through the alarm clock. The alarm clock works fine with YouTube music so I have to assume it is a prblem with Spotify after the recent update. On Pixel 3XL USA

Re: Google alarm won't play song anymore

Amyschellenberg — Sat, 29 Jun 2019 13:50:44 GMT

Same for me. Very frustrated

Re: Google alarm won't play song anymore

HoofHearted — Sun, 30 Jun 2019 13:56:36 GMT

Same issue. Seemed to happen right around this past update. Tried restarting the phone first, then reinstalling the app, niether worked. It was amazing not waking up to an alarm. Please, Spotify, fix this asap.

Re: Google alarm won't play song anymore

Marion09 — Mon, 01 Jul 2019 08:48:28 GMT

Same issue for me.

I upgraded my samsung S6+ for a S10+ yesterday and thought it was why it stopped working but I'm glad to see I'm not the only one.

Re: Google alarm won't play song anymore

jskinvest — Mon, 01 Jul 2019 10:03:25 GMT

I got a Spotify update this morning and I thought it would be fixed. Unfortunately it wasn't. Still not working with Google alarm clock.

Re: Google alarm won't play song anymore

dom0584 — Tue, 02 Jul 2019 06:30:21 GMT

I think I know what the problem is but not how to fix it. The Google alarm has updated which looks to force you to use the Google assistant to set a list of task to complete with Yr alarm. However, problem is there is no task to play Spotify, so it just ends up beeping instead.

At least from what I can see.

Re: Google alarm won't play song anymore

Heretic — Tue, 02 Jul 2019 08:58:07 GMT

Same problem here 😞

Re: Google alarm won't play song anymore

Oirectine — Wed, 03 Jul 2019 06:34:25 GMT

Same here. Moto G6. Android v.9

Spotify won't play in the alarm at all. Even when I check the track chosen for the alarm, it LOOKS like it's playing, but I get silence. Guessing Spotify 'updated' (ie. broke) something?

Re: Google alarm won't play song anymore

El-DimitriusVII — Wed, 03 Jul 2019 08:22:37 GMT

Same here.
Nokia 7 Plus
Android 9
Netherlands

Re: Google alarm won't play song anymore

Heretic — Wed, 03 Jul 2019 08:40:00 GMT

I tryed with the beta version of Spotify and it is OK, everything is back and running.

Re: Google alarm won't play song anymore

flowmetic — Wed, 03 Jul 2019 08:40:16 GMT

Same here. Samsung Galaxy S7. Android 8.0

The alarm worked very good for quiet some time, but suddenly it doesn´t work.

Spotify won't play in the alarm at all. Even when I check the track chosen for the alarm, it LOOKS like it's playing, but it doesn´t.

Re: Google alarm won't play song anymore

Katerina — Wed, 03 Jul 2019 10:17:39 GMT

Hey there folks,

Thanks for reaching out here in the Community regarding this!

Our tech teams are aware and looking into this.

We'd recommend heading over to this Ongoing Issue thread and adding your +VOTE and requested details there.

We'd also suggest keeping an eye on that thread for any updates we have to pass on.

Hope this helps! Don't hesitate to give us a shout if there's anything else we can help with.

Have a lovely day 🙂

Re: Google alarm won't play song anymore

Nanne-Stephan — Wed, 03 Jul 2019 20:24:06 GMT

Same here

Re: Google alarm won't play song anymore

Nanne-Stephan — Wed, 03 Jul 2019 20:32:08 GMT

Little to quick, re install did the trick!

Re: Google alarm won't play song anymore

Katerina — Fri, 05 Jul 2019 11:08:59 GMT

Hey there @Nanne-Stephan,

Thanks for keeping us in the loop!

Glad to hear that a clean reinstall of the app did the trick.

Don't hesitate to give us a shout if there's anything else we can help with - spotify:track:5m1Hx12HG5ug4kukgd9SLY

Have a lovely day 🙂