Random playlists I have never listened to

Jordanlynn09 — Tue, 02 Jul 2019 02:36:33 GMT

I recently switched to Spotify family so I am not sure if this is related to that or what. Randomp playlists have been showing up

p under my recently played section, and sometimes when I get into Spotify on my phone or desktop it says I am currently listening to music on a different chrome browser (which I am certainly not). I have logged out everywhere, changed my password, changed my Facebook password. I'm not sure what else to try. Is this really someone else listening to weird music on my account or is something wrong with Spotify? It's really getting on my nerves now.

Re: Random playlists I have never listened to

Peter — Mon, 08 Jul 2019 09:48:15 GMT

Hey @Jordanlynn09.

Thanks for reaching out to us about this!

Just to confirm, since you're on a Family plan, is it possible that someone in your household is listening to music on your account from another device by mistake?

If you've confirmed that that's not the case, and you've already tried securing your account, we suggest that you reach out to our Customer Support team here, who will try securing your account on their end.

Keep us posted on your progress 😉

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Random playlists I have never listened to

Re: Random playlists I have never listened to