Stockage problem

iandor — Mon, 08 Jul 2019 08:40:42 GMT

Plan

Premium

Country

France

Device

Samsung S10+

Operating System

Android Pie

Hello,
I have a very annoying issue everytime the application is updated, or even sometimes when I reboot my phone :
- all the songs start dowloading again on my SD card (which is far too small anyway)
- the stockage option just disappears from the parameters, so I can't switch back to internal memory
- the only way to restore it is : clear cache, clear the application memory, force it to stop, desintall it, dowloading it again, download all the songs again.
This is not a solution.
Yesterday evening an update make it happens, I fixed it.
This morning I rebooted my phone, it happened again. I just can't stand it anymore.
What could I do ?

Re: Stockage problem

Peter — Wed, 10 Jul 2019 13:46:09 GMT

Hey @iandor,

Thanks for reaching out to us about this 🙂

This is an issue which we're aware of and currently looking into.

We currently don't have a timeline for a fix, but make sure to check back in this thread for updates - we'll keep you posted there.

Thanks!

topic Re: Stockage problem in Android

Stockage problem

Re: Stockage problem