topic Re: Spotify crashes under VODAFONE network in Android

Spotify crashes under VODAFONE network

Gioghi78 — Sat, 10 Aug 2019 07:31:36 GMT

Good morning, I'd like to point out that for months Spotify PREMIUM has been stalling after a few minutes without going on a break. I use a Huawei P20 Pro on VODAFONE network. The problem is common to many users and it's time to fix it

Re: Spotify crashes under VODAFONE network

ardacebi — Sat, 10 Aug 2019 13:32:29 GMT

Hey @Gioghi78,

Thanks for reaching out and sorry for your issue.

Could you provide us more details like in which country you're using the Vodafone carrier? What exactly happens and what can we do to reproduce the issue you're having.

Cheers,

Arda.

Re: Spotify crashes under VODAFONE network

Gioghi78 — Sat, 10 Aug 2019 13:37:04 GMT

Italy. Music stops but the player doesn't pause.