topic Playlist Menu Option disappeared with recent update? in Android

Playlist Menu Option disappeared with recent update?

jclark_musician — Sun, 01 Sep 2019 23:19:55 GMT

Plan

Premium

Country

New Zealand

Device

Samsung Galaxy S8

Operating System

One UI Android Version 9

My Question or Issue

Spotify seems to have eradicated the playlist menu option with the recent update for Android. It doesn't show up on Your Library, or anywhere else. Is anyone else experiencing this?

Re: Playlist Menu Option disappeared with recent update?

tauronandez — Sun, 15 Sep 2019 19:11:51 GMT

Where is the Playlist menu??? 😭

Re: Playlist Menu Option disappeared with recent update?

the_gregster12 — Mon, 16 Sep 2019 03:00:41 GMT

I've had this same issue for a couple of months and it sucks.

If you email support all they do is use a template that tells you to uninstall and reinstall the app. It has never worked for me.

Re: Playlist Menu Option disappeared with recent update?

Petya — Wed, 18 Sep 2019 14:38:25 GMT

Hi @jclark_musician and @jclark_musician,

Thanks for reaching out!

I'd recommend that you do a clean reinstall. It's advisable to follow each step as listed there for maximum effect 🙂

Hey @the_gregster12, since you have tried reinstalling already, could you please tell us if you're able to see your Playlists in Webplayer?

Also, could you try to see if they appear when you log in on another device?

Thanks super much, we'll be keeping an eye on your replies 🙂

Re: Playlist Menu Option disappeared with recent update

jclark_musician — Wed, 18 Sep 2019 15:03:35 GMT

Mine has resolved itself now 🙂 perhaps I downloaded between updates? In
any case, no issues now.

Cheers!

Josh