topic Re: Everything is gone in Android https://community.spotify.com/t5/Android/Everything-is-gone/m-p/4819691#M156470 <P>Hey&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/21087823">@w_kudq-qyoknr</a>,</P> <P>&nbsp;</P> <P>Thanks for reaching out!<BR /><BR />It sounds like you have another account.&nbsp; Please <A href="https://support.spotify.com/account_payment_help/account_help/do-i-have-an-additional-account/" target="_self">follow each step in this article</A>.&nbsp;<BR /><BR />Let us know how it goes <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Sun, 08 Sep 2019 13:49:49 GMT Petya 2019-09-08T13:49:49Z Everything is gone https://community.spotify.com/t5/Android/Everything-is-gone/m-p/4811945#M155855 <P><STRONG>My Question or Issue</STRONG></P><P><STRONG>So after I bought a new phone (Samsung Galaxy S10) I tried logging into my spotify account only to find all my playlists were gone and I wasn't in premium anymore, what do I do? I'm extremely desperate&nbsp;</STRONG></P><P>&nbsp;</P> Mon, 26 Aug 2019 09:46:57 GMT https://community.spotify.com/t5/Android/Everything-is-gone/m-p/4811945#M155855 w_kudq-qyoknr 2019-08-26T09:46:57Z Re: Everything is gone https://community.spotify.com/t5/Android/Everything-is-gone/m-p/4812283#M155912 <P>Are you sure it is the correct Account and/or you didn't login with Facebook?</P> Mon, 26 Aug 2019 21:46:24 GMT https://community.spotify.com/t5/Android/Everything-is-gone/m-p/4812283#M155912 user-removed 2019-08-26T21:46:24Z Re: Everything is gone https://community.spotify.com/t5/Android/Everything-is-gone/m-p/4819691#M156470 <P>Hey&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/21087823">@w_kudq-qyoknr</a>,</P> <P>&nbsp;</P> <P>Thanks for reaching out!<BR /><BR />It sounds like you have another account.&nbsp; Please <A href="https://support.spotify.com/account_payment_help/account_help/do-i-have-an-additional-account/" target="_self">follow each step in this article</A>.&nbsp;<BR /><BR />Let us know how it goes <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Sun, 08 Sep 2019 13:49:49 GMT https://community.spotify.com/t5/Android/Everything-is-gone/m-p/4819691#M156470 Petya 2019-09-08T13:49:49Z