topic Connected Devices won't connect in Android

Connected Devices won't connect

waylandsmithy — Thu, 19 Sep 2019 08:18:03 GMT

Plan

Premium

Country

Device

LG V30, laptop

Operating System

Android Oreo, Windows 10

My Question or Issue

I can't connect to any of the listed 'Spotify Connect' devices. These include a PS4, Heos speakes and an Amazon Echo. I reinstalled Spotify yesterday (so I lost all my downloaded music) and it worked for a while, but now it's broken again. Tried rebooting. Nothing works.

Re: Connected Devices won't connect

Peter — Fri, 20 Sep 2019 14:53:58 GMT

Hey @waylandsmithy,

Thanks for reaching out to us about this.

Just to confirm, does this happen specifically with songs that you have saved in Your Library, or does it happen with any song (e.g. if you play a song from within search)?

Keep us posted 🙂

Re: Connected Devices won't connect

waylandsmithy — Fri, 20 Sep 2019 15:11:57 GMT

It happens with downloaded or not downloaded, or from a search. Speakers work with radio from Heos App. Downloaded Deezer and signed up for a free trial: that works and actually integrates with the Heos app. So I've cancelled my Spotify sub: too buggy and painful to live with.