topic Re: Like button on notification banner is broken in Android

Like button on notification banner is broken

ZenDis — Sun, 22 Sep 2019 10:24:02 GMT

Hi Spotify,

I've been having a problem with the like button on notification panel for couple of weeks now.

The like button on the notification banner just isn't working anymore. In order to like a song I have to open the app itself.

Everything else on the banner is working fine (play/pause, Fwd/Back, open app, etc.), only the like button is inactive.

I suspect it started after the latest firmware update of my phone, but I don't know the exact time it started.

Checked all the related notification settings, nothing changed there and everything is allowed. Tried restarting the phone - no help.

Using Samsung Galaxy S9, Android 9, Android security patch 1st Aug 2019.

Premium account, app updated to lates version.

Re: Like button on notification banner is broken

Emilia_8 — Sun, 22 Sep 2019 20:03:29 GMT

Hi @ZenDis,

Could you try performing clean reinstall of your Spotify app?

If you're not sure how, here's an article for you.

I hope it helps,

Emilia

Re: Like button on notification banner is broken

juanse — Mon, 23 Sep 2019 17:12:12 GMT

This solution does not work.

Re: Like button on notification banner is broken

Emilia_8 — Mon, 23 Sep 2019 17:29:58 GMT

Okay, thank you for giving it a try.

I'd also recommend checking this thread. If that's what you're experiencing, plaese, add your vote to it, since all the updates will be posted there.

Re: Like button on notification banner is broken

ZenDis — Tue, 24 Sep 2019 14:48:50 GMT

Hi @Emilia_8,
I haven't try it myself, but saw many reports from other users in similar threads that it doesn't help.
I've subscribed to the other thread you referred to and will be following it for solution.

Thanks!

Re: Like button on notification banner is broken

domi_a — Fri, 27 Sep 2019 07:14:04 GMT

like and dislike in notifications do not do anything. play control works fine.
samsung s9, android 9.

pixel 3, fresh spotify install.

sinxe 8 weeks or so.

i bet is in every android version

Re: Like button on notification banner is broken

ZenDis — Wed, 25 Mar 2020 08:59:24 GMT

Works for me now!

Still on Android 9, Spotify 8.5.49.973

Hope it will keep working when I upgrade to Android 10