topic Re: Downloads removed in Android

Downloads removed

user-removed — Wed, 07 Aug 2019 19:36:10 GMT

Plan

Premium

Country

India

Device

Samsung M30

Operating System

Android 9

My Question or Issue

My downloads get deleted everyday and today I clocked it , I had set the download option " on " fr my liked songs playlist and somehow everyday for like the past 5 days they get deleted at midnight 12 , they get reset for no reason ...my premium subscription isn't expired and I have more than enough storage and an internet connection

Re: Downloads removed

Brunelicia — Wed, 07 Aug 2019 19:39:28 GMT

Hey @user-removed ,

Welcome to the Community! I hope you're doing fine.

I recommend you to take a look at this article, under the section "Downloads unexpectedly removed. for more help with this.

Thanks 🙂

Re: Downloads removed

user-removed — Wed, 07 Aug 2019 19:57:45 GMT

I have already tried those steps and read it and re read it and tried it again

Re: Downloads removed

Petya — Mon, 23 Sep 2019 09:56:37 GMT

Hey,

Thanks for being in the Community!

When the downloads get unexpectedlyh removed, it's advisable to do a clean reinstall. Besides that, it'd be worth it to check this article out.

Let us know whenever you need further help - we're here for you 🙂