https://community.spotify.com/t5/Android/App-will-start-and-then-close-immediately/m-p/4836538#M158021 <P><STRONG>Plan</STRONG></P><P>Premium</P><P><STRONG>Country</STRONG></P><P>USA</P><P><STRONG>Device</STRONG></P><P>Google Pixel 3XL</P><P><STRONG>Operating System</STRONG></P><P>Android 10 (Spotify version 8.5.25.894</P><P>&nbsp;</P><P><STRONG>My Question or Issue</STRONG></P><P>App will not open. The Spotify logo appears and the app closes.<BR /><BR /></P><P>So far I've tried:<BR />- Restart device<BR />- Force stop app<BR />- Clean storage and cache, uninstall app and clean reinstall<BR />- App has all permissions granted<BR />- App is NOT battery optimized<BR />This happens on and off wifi, at home, office, and on the road. Problem started shortly after the Android update and the 9/30/2019 Spotify update</P> Sat, 05 Oct 2019 18:15:53 GMT puffinmaster86 2019-10-05T18:15:53Z https://community.spotify.com/t5/Android/App-will-start-and-then-close-immediately/m-p/4836538#M158021 <P><STRONG>Plan</STRONG></P><P>Premium</P><P><STRONG>Country</STRONG></P><P>USA</P><P><STRONG>Device</STRONG></P><P>Google Pixel 3XL</P><P><STRONG>Operating System</STRONG></P><P>Android 10 (Spotify version 8.5.25.894</P><P>&nbsp;</P><P><STRONG>My Question or Issue</STRONG></P><P>App will not open. The Spotify logo appears and the app closes.<BR /><BR /></P><P>So far I've tried:<BR />- Restart device<BR />- Force stop app<BR />- Clean storage and cache, uninstall app and clean reinstall<BR />- App has all permissions granted<BR />- App is NOT battery optimized<BR />This happens on and off wifi, at home, office, and on the road. Problem started shortly after the Android update and the 9/30/2019 Spotify update</P> Sat, 05 Oct 2019 18:15:53 GMT https://community.spotify.com/t5/Android/App-will-start-and-then-close-immediately/m-p/4836538#M158021 puffinmaster86 2019-10-05T18:15:53Z https://community.spotify.com/t5/Android/App-will-start-and-then-close-immediately/m-p/4838033#M158139 <P><SPAN style="font-weight: 400;">Hey there&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/23141240">@puffinmaster86</a>,&nbsp;</SPAN></P> <P>&nbsp;</P> <P><SPAN style="font-weight: 400;">Thanks for bringing this to our attention and for confirming what steps you have taken to solve this!</SPAN></P> <P>&nbsp;</P> <P><SPAN style="font-weight: 400;">Please </SPAN><A href="https://community.spotify.com/t5/Ongoing-Issues/Music-stops-playing-when-phone-screen-is-locked/idi-p/4825270/page/2#comments" target="_blank" rel="noopener"><SPAN style="font-weight: 400;">go to this Ongoing Issue</SPAN></A><SPAN style="font-weight: 400;">, click </SPAN><STRONG>+VOTE</STRONG><SPAN style="font-weight: 400;"> and subscribe to get further info on the topic.</SPAN></P> <P>&nbsp;</P> <P><SPAN style="font-weight: 400;">We're here for you <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></SPAN></P> Tue, 08 Oct 2019 11:25:55 GMT https://community.spotify.com/t5/Android/App-will-start-and-then-close-immediately/m-p/4838033#M158139 Petya 2019-10-08T11:25:55Z