topic Re: Avatar image won't update in Android

Avatar image won't update

magasati — Sun, 06 Oct 2019 13:40:45 GMT

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

Hi,

I succesfuly changed my band avatar image on Spotify for Artists. It displayes right getting on band profile sheet but the old one shows in the list when I search for the band named "Rockolya". An albumart shows up instead of the official avatar image. Also this one is showed when I share the band profile on Facebook. Pretty anmoying. What can I do?

Re: Avatar image won't update

Emilia_8 — Sun, 06 Oct 2019 13:44:56 GMT

Hi @magasati,

Please, check this FAQ on Spotify for Artists.

Re: Avatar image won't update

magasati — Sun, 06 Oct 2019 14:03:05 GMT

Hi @Emilia_8

Thanks for reply but nothing relevant among faqs. Just basic stuffs. Can't help on my issue: updated avatar image don't show on search result page in spotify and by sharing on facebook.

Re: Avatar image won't update

Emilia_8 — Sun, 06 Oct 2019 14:12:31 GMT

Than you for taking a look on that @magasati.

There should be a link to contact form that you can use to reach Customer Service for Artists. They should be able to help you!