topic Re: Shuffle is the only option in Android

Shuffle is the only option

umfufu — Tue, 29 Oct 2019 21:14:48 GMT

Plan

Premium

Country

Device

Samsung Galaxy A50

Operating System

Android 9

My Question or Issue

On certain artists, albums and playlists the Shuffle button is the only option. I can toggle the Shuffle icon on the playing now screen but it has no effect. I have checked my account and I'm listed as premium (family) Erased all data and also reinstalled the app from Google play. Still no cigar. The app is also slower in response than our just to.

Re: Shuffle is the only option

Flaccidity — Tue, 29 Oct 2019 21:19:27 GMT

I'm having the same issue on Android, Premium account, I am suddenly forced to shuffle, there's no albums or tracks listed when I search artists names, albums, songs. Just a huge f***o** shuffle button. This is unacceptable.

Re: Shuffle is the only option

carmycore — Tue, 29 Oct 2019 21:23:01 GMT

Same here on iPad and android phone and yes, I have a premium subscription.

Usually I listen to audio books and now I can shuffle them. Wonderful.

Re: Shuffle is the only option

Dac1984 — Tue, 29 Oct 2019 21:27:26 GMT

Same here. I select an artist but only have the shuffle button. No tracks or albums showing at all. I can play via shuffle but it's like pick n mix

Re: Shuffle is the only option

Amazarashi — Tue, 29 Oct 2019 21:31:15 GMT

Having the same issues. Starting page is empty and I'm unable to view artists or albums. Shuffle is the only thing the shows up.

Re: Shuffle is the only option

carmycore — Tue, 29 Oct 2019 21:35:18 GMT

I also got the empty start page.
Seems like a server problem to me?

edit: I was on a website that shows troubles on popular services, since about 45 minutes people keep reporting.

So I guess it is a known problem.

Re: Shuffle is the only option

vuv7_-fuvn3a — Tue, 29 Oct 2019 21:44:47 GMT

Same here. No option to select songs or albums. It's like I was not having premium. Is this an issue with "family premium" subscription, that I have?

Re: Shuffle is the only option

Flaccidity — Tue, 29 Oct 2019 21:37:57 GMT

Blank start page here as well. No family plan, just standard premium.

Re: Shuffle is the only option

carmycore — Tue, 29 Oct 2019 21:36:31 GMT

I don't have the family option. Somehow the service seems to mix up who has a subscription and who not....

Re: Shuffle is the only option

AK73 — Tue, 29 Oct 2019 21:37:25 GMT

Same here

Running latest version of Spotify on iPhone 7

Re: Shuffle is the only option

Matt-UK — Tue, 29 Oct 2019 21:39:36 GMT

I have the same problem, started yesterday on a Galaxy S10 and Galaxy Tab S5e. Oddly it is not related to the app update on the 22nd as it was fine until yesterday when it removed all track listings.

Edit: Premium user on standard account rather than family.

Betreff: Shuffle is the only option

Beldalin — Tue, 29 Oct 2019 21:42:50 GMT

Same problem here since a few minutes, empty start tab and no songs on artists and albums, only shuffle button visible. Reinstalling not successful, and several iPads show error too.

Re: Shuffle is the only option

Yakubecek — Tue, 29 Oct 2019 21:45:51 GMT

This "SHUFFLE" button will be my nightmare, it's terrible to use the apps in such form.

I hope the problem will be solved shortly.

Re: Shuffle is the only option

Flaccidity — Tue, 29 Oct 2019 21:54:19 GMT

Aaaand it's fixed! Phew!

Re: Shuffle is the only option

Yakubecek — Tue, 29 Oct 2019 21:57:40 GMT

**bleep** yeah!!!!!!!!!

Let's listen again