Spotify Connect Volume Issue for Android

gabe927 — Thu, 14 Nov 2019 20:17:30 GMT

Plan

Premium

Country

Device

Keyocera E6810

Operating System

Android 7, Windows, Mac

My Issue

Recently, whenever Spotify Connect connects from my phone to either one of my computers, the volume in Spotify drops from 100% to whatever the phone's media volume is at. Is there a way to unlink Spotify's volume from the phone's volume? This wasn't an issue before this week and is a huge problem given that I typically have my phone set to lower volumes. I also noticed this happen this week while my friend was playing music off of his Google Home Mini where it would randomly change volume.

Re: Spotify Connect Volume Issue for Android

Luan — Fri, 15 Nov 2019 14:26:16 GMT

Hey, @gabe927
Welcome to Spotify Community and thanks for reaching out here!

We are already conscious about this issue and we've opened an Ongoing Issue thread where users that are experiencing this bug can give us more information about it. Spotify tech team is working on a solution for it, and it will be available as soon as possible. I know that it can seem frustrating, but I ask for your patience and collaboration.

If you have any other further questions or need more help, let me know! I'd love to help!

Best Regards,
hezorg

topic Re: Spotify Connect Volume Issue for Android in Android

Spotify Connect Volume Issue for Android

Re: Spotify Connect Volume Issue for Android