topic Re: App gets stuck\not responding on MIUI 10 in Android

App gets stuck\not responding on MIUI 10

Erelephant — Fri, 22 Nov 2019 12:48:25 GMT

Plan

Premium

Country

Israel

Device

Xiaomi Redmi 6

Operating System

MIUI v10.4.4

My Question or Issue

From the latest Android app update, the app freezes (sometimes even the entire phone) when you click on the 3 vertical points of the song that need to open the menu.

I tried restarting the phone (was necessary) and also clean reinstalling of the app. None of them seem to work.

Would appreciate your help with a quick fix for this problem that doesn't allow me to use the app in general, basically.

Re: App gets stuck\not responding on MIUI 10

waterMELO27 — Tue, 17 Dec 2019 06:41:44 GMT

I got the same issue. still not fixed :< I'm currently using spotify lite :<

Hey there @Erelephant and @waterMELO27, Thanks for post...

Katerina — Tue, 17 Dec 2019 09:19:36 GMT

Hey there @Erelephant and @waterMELO27,

Thanks for posting about this here in the Community!

This sounds like the Ongoing Issue reported here - rest assured that our tech teams are currently looking into it.

In that case, we'd recommend adding your +VOTE and subscribing to that thread to stay up to speed with any updates we have to pass on.

Hope this helps clarify things! Don't hesitate to give us a shout if there's anything else - we'll be happy to lend a hand.

Have a lovely day 🙂