topic Re: Podcast genre page not loading in Android

Podcast genre page not loading

lyzzidc — Tue, 21 Jan 2020 06:22:11 GMT

Plan

Premium

Country

Australia

Device

Pixel 3

Operating System

Android 10

My Question or Issue

When I select the Spotify genre icon, it does to a blank page that never loads. I've tried coding and reopening the app. On wifi and mobile data but it never loads.

Re: Podcast genre page not loading

lozzp — Sun, 26 Jan 2020 01:07:44 GMT

I’ve had the same issue on iOS here in NZ, have reinstalled and tried different WiFi/data connections too but no luck so far...

Re: Podcast genre page not loading

zara_4991 — Sun, 26 Jan 2020 11:08:08 GMT

Ive been having the same issue for about a week. I've clear the app data, deleted and reinstalled the app. Location Melbourne, aus. S10 with Android 10.

Re: Podcast genre page not loading

lyzzidc — Wed, 29 Jan 2020 02:53:12 GMT

That solved the issue.

Steps to fix:

1. Settings > Delete Cache

2. Uninstall app

3. Reinstall app and log in

4. Search > podcasts ( page should now load)