https://community.spotify.com/t5/Android/An-especific-song-always-crash-with-10-seconds-playing/m-p/4894052#M161576 <P>Ah, que ótimo!</P><P>&nbsp;</P><P>Qualquer outra dúvida é só falar <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Mon, 03 Feb 2020 20:27:22 GMT Bittencourt 2020-02-03T20:27:22Z https://community.spotify.com/t5/Android/An-especific-song-always-crash-with-10-seconds-playing/m-p/4893730#M161568 <P>&nbsp;</P><P><STRONG>Plan</STRONG></P><P>Premium</P><P><STRONG>Country</STRONG></P><P>Brazil</P><P><STRONG>Device</STRONG></P><P>Xiaomi Mi a2</P><P><STRONG>Operating System</STRONG></P><P>Android 9</P><P>&nbsp;</P><P><STRONG>My Question or Issue</STRONG></P><P>A few days ago this music (Skin-Dijon) starts to crash always with 10 seconds, I tried to clean the cache and storage, I tried to uninstall and install again, but nothing works.</P> Mon, 03 Feb 2020 09:22:49 GMT https://community.spotify.com/t5/Android/An-especific-song-always-crash-with-10-seconds-playing/m-p/4893730#M161568 Chermont 2020-02-03T09:22:49Z https://community.spotify.com/t5/Android/An-especific-song-always-crash-with-10-seconds-playing/m-p/4894041#M161574 <P>Hey&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/23465528">@Chermont</a>,<BR /><BR />Thanks for reaching out.<BR /><BR /></P><P>Please follow these steps in the exact order as given here:<BR /><BR />1. <A href="https://support.spotify.com/account_payment_help/account_basics/how-to-log-out/" target="_self" rel="nofollow noopener noreferrer">Click on <STRONG>Remove All Devices</STRONG> here</A>.<BR />2. <A href="https://community.spotify.com/t5/Spotify-Answers/How-can-I-perform-a-clean-reinstall-of-the-app/ta-p/4746485" target="_self">Do a clean reinstall</A>. Note: After reinstalling, you will have to download your music for offline listening again.<BR />3. Restart device.&nbsp;<BR />4. Log out and log in again.</P><P><BR />Let me know how that worked out!</P><P>&nbsp;</P><P>Ah, e se preferir pode responder em português&nbsp;<SPAN class="lia-unicode-emoji"><span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></SPAN></P> Mon, 03 Feb 2020 19:58:59 GMT https://community.spotify.com/t5/Android/An-especific-song-always-crash-with-10-seconds-playing/m-p/4894041#M161574 Bittencourt 2020-02-03T19:58:59Z https://community.spotify.com/t5/Android/An-especific-song-always-crash-with-10-seconds-playing/m-p/4894049#M161575 <P>Funcionou, obg!! <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Mon, 03 Feb 2020 20:22:05 GMT https://community.spotify.com/t5/Android/An-especific-song-always-crash-with-10-seconds-playing/m-p/4894049#M161575 Chermont 2020-02-03T20:22:05Z https://community.spotify.com/t5/Android/An-especific-song-always-crash-with-10-seconds-playing/m-p/4894052#M161576 <P>Ah, que ótimo!</P><P>&nbsp;</P><P>Qualquer outra dúvida é só falar <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Mon, 03 Feb 2020 20:27:22 GMT https://community.spotify.com/t5/Android/An-especific-song-always-crash-with-10-seconds-playing/m-p/4894052#M161576 Bittencourt 2020-02-03T20:27:22Z