topic Re: Free trial bugs in Android

Free trial bugs

Z3fatguy — Sun, 09 Feb 2020 18:15:58 GMT

So yeah, i got spotify free everything is normal.

But when im on my mobile spotify on android,i was thinking "i wonder if there is a free trial for premium" i searched and saw that there is button in the setting saying "go to premium" i press it and for mike 0.00001 second there is the thing to get the free trial 7 days but then it go to the menu i dunno it do that but it pretty anoying i tried multiple times to restart but it did the same ans i even reinstall and still the same

Please help me ,thank you in advance

Re: Free trial bugs

DanielTham — Mon, 10 Feb 2020 08:21:33 GMT

@Z3fatguy , Sorry to hear that you are facing such issue.

But could you help to go to this link to check your account? Let me know if you are on premium or free?

Re: Free trial bugs

Mario — Mon, 10 Feb 2020 10:23:23 GMT

Hey @Z3fatguy,

Thanks for reaching out about this here in the Community and welcome.

Would you mind sharing with us more info regarding what happens when you try and switch to Premium through the button in your Spotify setting?

A video would also be great since it'd help us look into this in greater detail.

We're looking forward to your update and we're here to help with anything else too!