topic Re: Spotify constantly reconnects with Google Clock in Android

Spotify constantly reconnects with Google Clock

BLNK — Tue, 11 Feb 2020 21:43:33 GMT

Spotify constantly connects and disconnects with Google Clock, especially when I try to pick a self-made playlist.

Plan

Premium

County

Poland

Device

Google Pixel XL

Operating System

Android 10

Re: Spotify constantly reconnects with Google Clock

引きこもり — Wed, 12 Feb 2020 08:47:41 GMT

Have you already tried reinstalling both Google Clock and Spotify?

Re: Spotify constantly reconnects with Google Clock

BLNK — Wed, 12 Feb 2020 10:00:57 GMT

I tried reinstalling Spotify and disabling and enabling Clock since I can't fully uninstall it. The problem remained exactly the same. I think it may be something with the latest update of one or another, but I might be wrong.

Re: Spotify constantly reconnects with Google Clock

gijsterbeek — Thu, 13 Feb 2020 20:08:16 GMT

I have exactly the same problem! Also mentioned in another thread:

Plan: Premium Family

Country: Netherlands

Phone: OnePlus 3T 64GB/6GB

OS: Android 9

Spotify: 8.5.44.941

Google Clock: latest version

How to reproduce:

1. Open Google Clock

2. Click the (+) button in the Alarm tab. A time selector is displayed. Click OK.

3. A new alarm is listed and expanded. Click the bell icon. A new window is opened containing generic playlists. Click the Spotify tab.

4. Click the search icon. A window opens and closes. This window should contain my recent playlists but it doesn't.

5. Type anything in the search bar. If you get to finish your search string, nothing is displayed. But most of the time you are thrown back in the generic playlist.

Expected behaviour:

I can select from a personalized history of playlists or search another

Actual behaviour:

I can only choose from a very limited generic list of playlists

Re: Spotify constantly reconnects with Google Clock

gijsterbeek — Thu, 13 Feb 2020 20:12:48 GMT

Hi, i tried several things:
- reinstalling both apps
- removing cache and other data from Settings > Apps > Spotify
- removing cache from within Spotify > Settings
- logging out and in in Spotify
- rebooting the phone
All to no avail.

Re: Spotify constantly reconnects with Google Clock

hobbss — Thu, 20 Feb 2020 19:11:53 GMT

Hey

Also having this issue.

I have just changed phone. Now using a P30. Fully updated. Also tried clearing data uninstalling etc.

It was working fine on my Samsung A80 however. Which I believe used a slightly older version of Android.

Unsure of any fix. It seems to just be showing generic playlists rather than my content. Also search throws me back.

Looks like it's getting stuck in a loop somewhere.

My issue is identical to gijsterbeek's.

Is it possible to produce a log for these apps?