topic Re: [Samsung] Spotify Connect volume control problem in Android

[Samsung] Spotify Connect volume control problem

mkoop — Thu, 06 Feb 2020 09:39:11 GMT

Hi,

I have a Samsung HW-MS550 and HW-MS650 soundbar and both soundbars have a serious volume control problem when using Spotify Connect.

When I try to change the volume from inside the Spotify app, the soundbars increase the volume with increments of 7 steps. This is way to course and results in either too low volume or way to loud volume. The volume increment should obviously be 1 step at the time.

The problem is also described in the following (locked?) topics:

But also on the Samsung forums:

Is there any chance that this problem will be fixed any time soon? The issue exists for 1.5 years by now.

Re: [Samsung] Spotify Connect volume control problem

mkoop — Fri, 07 Feb 2020 12:14:50 GMT

Can a moderator post this topic in the 'Ongoing Issues' section? Apparently I cannot.

Thanks!

Re: [Samsung] Spotify Connect volume control problem

mkoop — Mon, 10 Feb 2020 09:36:26 GMT

Anyone please?

Re: [Samsung] Spotify Connect volume control problem

mkoop — Tue, 11 Feb 2020 10:30:45 GMT

Can at least anybody help me with posting this issue on the 'Ongoing Issues' section?

I seem to have no permission to post there..

Re: [Samsung] Spotify Connect volume control problem

mkoop — Fri, 14 Feb 2020 15:07:22 GMT

Any moderators want to help me with this?

Re: [Samsung] Spotify Connect volume control problem

mkoop — Fri, 28 Feb 2020 19:18:30 GMT

Hello?

Re: [Samsung] Spotify Connect volume control problem

mkoop — Wed, 11 Mar 2020 13:57:05 GMT

Can I get any help with this?

Re: [Samsung] Spotify Connect volume control problem

mkoop — Wed, 25 Mar 2020 09:53:17 GMT

Great support forum.. Nice Spotify

Re: [Samsung] Spotify Connect volume control problem

batwam62 — Mon, 25 May 2020 02:54:36 GMT

I agree, this makes the service completely unusable through the app, which is very unfortunate as the ability to connect to Spotify through Samsung’s Multiroom app has been taken away. Please change the increment to 1 or 2 and let people decide how many times they want to click, this should be a simple fix!!!

Re: [Samsung] Spotify Connect volume control problem

Dennis1579 — Sat, 31 Oct 2020 11:00:34 GMT

Find the simular Problem here and vote for it, please!

https://community.spotify.com/t5/Live-Ideas/All-Platforms-Steps-of-VOLUME-CONTROL-should-be-set-individually/idi-p/4890373

Re: [Samsung] Spotify Connect volume control problem

Vilus — Thu, 01 Apr 2021 08:00:26 GMT

I agree, it is not user friendly! I have to quit Spotify app then use the soundbar app to adjust the volume 😕
I want 1click = 1 step increment
Please Spotify devs, do something about it

Re: [Samsung] Spotify Connect volume control problem

peter1791 — Tue, 25 May 2021 06:56:29 GMT

This is a problem that could (should?) be handled by your soundbar/amplifier. Spotify just provides a 1-100% of max volume. How -your devices maps that to a device volume is up to the device. I would not like to have 100% mapped to max volume on a 200W amplifier. Harman Kardon in their Citation AMP has an option to set max volume (for streaming clients) in their web interface. Setting it at 10% makes 60% in Spotify a comfortable listening level.

Re: [Samsung] Spotify Connect volume control problem

Vilus — Tue, 25 May 2021 13:09:59 GMT

It lloks that I cannot change the volume I credential rule (1 click for 7% volume) on my LG sound bar app....

Re: [Samsung] Spotify Connect volume control problem

Dennis1579 — Thu, 23 Sep 2021 09:57:49 GMT

Please follow the link and vote for it:
https://community.spotify.com/t5/Live-Ideas/Android-Setup-volume-steps-individually/idi-p/5262928