topic Re: Spotify stops playing when detects new device in Android

Spotify stops playing when detects new device

hudyvolt — Thu, 13 Feb 2020 18:02:01 GMT

Plan

Premium

Country

Poland

Device

Samsung Galaxy Note 8 + Bonroad PX5 car audio

Operating System

both Android 9

My Question or Issue

I have Android car system installed in my car with Spotify installed. After 1-20 minutes of listening on car system the music pauses and I get a pop-up message which says that Galaxy Note 8 was detected and if I want to continue listening on this device. I always do. How can I disable this pop-up message?

Re: Spotify stops playing when detects new device

DanielTham — Fri, 14 Feb 2020 02:21:21 GMT

Hi @hudyvolt

It seems the car system detected new galaxy note 8> ? Do you have multiple devices with bluetooth on? Its recommended not to on so many bluetooth. You can try and see if it improves the situation.

Let me know!

Re: Spotify stops playing when detects new device

hudyvolt — Fri, 14 Feb 2020 17:05:59 GMT

The phone is connected via bluetooth to the car system right away when the car system boots-up (the only device connected by bluetooth). After that I open Spotify app. The pop-up message comes from Spotify.

I suspect that the bluetooth connection suffers from micro-disconnections (not shown by the phone or car system but Spotify recognises it as new connection, hence the pop-up message. I doubt I will be able to fix that so how to disable this in Spotify?