topic Re: Grey spotify symbols bug in Android

Grey spotify symbols bug

Lúkémàkèr — Mon, 17 Feb 2020 09:36:28 GMT

Spotify Students

Premium

Germany

Huawei mate 10 lite

Android - EMUI 8.0.0

Everytime I start my phone a new grey spotify symbol is created to my home screen. Behind other icons where no place is left... So.. First I have to delete my icons and then i can delete the spotify grey icons.. But dont know why it happens

I took a screenshot of this issue... The clock takes the whole line (4x1)... But there are already 3 grey spotify icons again...

Re: Grey spotify symbols bug

Mario — Mon, 17 Feb 2020 10:22:21 GMT

Hey @Lúkémàkèr,

Welcome to the Spotify Community and thanks for reaching out about this here.

It'd be great for you to try with a clean reinstall and start with a brand-new as well as the latest version of the Spotify app to see if what you reported gets fixed.

Take a look at this Spotify answer to find out how the clean reinstall procedure works for your device and operating system.

Let us know how you get on. We'll keep an eye on your reply!

Re: Grey spotify symbols bug

Lúkémàkèr — Tue, 25 Feb 2020 13:19:40 GMT

After I reinstalled Spotify it didnt happen again. Thx for the answer.

Re: Grey spotify symbols bug

Mario — Tue, 25 Feb 2020 13:32:52 GMT

Hey @Lúkémàkèr,

Thanks for keeping us in the loop.

Glad to hear that following my suggestion worked perfectly for you 🙂

Don't hesitate to reach out if there's anything else we can help with.

Have a nice day!