topic Local Song File Option Menu (Three Dots) Cut in Android

Local Song File Option Menu (Three Dots) Cut

alfx3 — Mon, 02 Mar 2020 19:18:38 GMT

Plan

Free, Premium

Country

Italy

Device

Xiaomi Redmi Note 5

Operating System

Android Pie (MIUI Global 11.0.3)

My Question or Issue

Imported some local MP3 files to Spotify Premium on PC, added them to a custom playlist and downloaded it to make it available on my Android as well. When showing song details from song screen on my phone, dropdown menu is cut - the dark layer doesn't reach the bottom of the phone screen, and the visual result glitched as shown in the attachment. Playlist status is non-collaborative and non-public.

Re: Local Song File Option Menu (Three Dots) Cut

Ivan — Wed, 04 Mar 2020 12:40:31 GMT

Hey there @alfx3,

Thanks for reaching out to us about this - we'll be glad to help you out here.

Just to confirm, have you tried a clean reinstall of the Spotify app on your mobile? We recommend this step as it'll remove the old drivers first and then install the new ones. It'll also get you the latest version of Spotify. These changes tend to solve issues like the one you're experiencing. Give your device a quick restart as well before you open the newly installed app.

It's also a good idea to log in to your Spotify account on another device just to check if you observe the same. If it doesn't occur on a different device, we'd suggest making sure that your original device is up to speed with any software updates available.

Hope this helps. Keep us posted.

Re: Local Song File Option Menu (Three Dots) Cut

alfx3 — Wed, 04 Mar 2020 21:44:02 GMT

I can confirm that the issue is still present.