topic Re: When Spotify updates it changes my storage location in Android

When Spotify updates it changes my storage location

Kobra91 — Sat, 24 Nov 2018 13:45:11 GMT

Plan

Premium

Country

Device

Samsung Galaxy 9+

Operating System

Android Oreo

My Question or Issue

Everytime Spotify updates, it switches the storage location from my SD card to my internal storage. Is there any way to prevent this from happening?

Re: When Spotify updates it changes my storage location

Mikeff2798 — Mon, 09 Mar 2020 15:09:21 GMT

I have this same problem

Re: When Spotify updates it changes my storage location

pattyohayward — Mon, 09 Mar 2020 19:16:36 GMT

Me too, except it seems to happen sometimes without even an update

Re: When Spotify updates it changes my storage location

Ivan — Tue, 10 Mar 2020 09:11:23 GMT

Hey folks,

Thanks for reaching out to the Community about this.

Just to confirm, have you tried a clean reinstall of the Spotify app on your device? We recommend this step as it'll remove the old drivers first and then install the new ones. It'll also get you the latest version of Spotify. These changes tend to solve issues like the one you're experiencing. Give your device a quick restart as well before you open the newly installed app.

It's also a good idea to log in to your Spotify account on another device just to check if you observe the same. If it doesn't occur on a different device, we'd suggest making sure that your original device is up to speed with any software updates available.

Hope this helps. Let us know how it goes.

Re: When Spotify updates it changes my storage location

Mikeff2798 — Tue, 10 Mar 2020 16:24:56 GMT

Every time it updates I have to do a clean install its the only way it will allow me to change my storage preference this is getting tedious. The first couple of times ok now it to the point of I am looking for another music app to use.

Re: When Spotify updates it changes my storage location

pattyohayward — Wed, 11 Mar 2020 14:21:08 GMT

I've performed a full clean reinstall and so far so good. I'll keep an eye on it for a while though because it's been intermittent and only happened every couple of weeks or so
Thanks for the advice anyway meanwhile