Spotify Stations Freezes on Call End

itstechytime — Mon, 06 Apr 2020 18:37:59 GMT

Premium

Country

United States

Device

Google Pixel 3A

Operating System

Android 10

My Question or Issue

While using the Spotify Stations app, if I pick up an incoming call, the banner in the notifications area disappears, and I need to go back into the app to resume playback. Then, once the song has concluded, the app endlessly tries to reload the next song. Closing the app and re-opening it resolves the issue.

Re: Spotify Stations Freezes on Call End

Ivan — Tue, 07 Apr 2020 11:25:17 GMT

Hey there @itstechytime,

Thanks for reaching out to us about this - we'll be glad to help you out here.

Most common issues can be fixed with a quick reinstall of the app. In some situations however, a clean (more thorough) reinstall of the app might be needed. This way, you can start afresh with Spotify on your device.

Check out this help page in order to find the steps for clean reinstall on the affected device.

If that doesn’t do the trick, just let us know and we’ll provide you with further help.

Hope this helps. Let us know how it goes.

topic Spotify Stations Freezes on Call End in Android

Spotify Stations Freezes on Call End

Re: Spotify Stations Freezes on Call End