Spotify Keeps Closing

mf1007 — Thu, 28 May 2020 05:44:26 GMT

Plan

Premium

Device

Samsung Galaxy Note 9

Operating System

Android 10

My Question or Issue

Since last week spotify keeps closing every time I try to do something with another app. In the past I will play games in apps such as happy color, rummikub, facebook, instagram or I will try to open my bank's app, search/read an article, and Spotify will be playing on the background; but now every time I try to do that the app closes. Just to clarify, spotify keeps playing normally when I keep it open and stay on it and I already tried to install/uninstall the app and erasing all the data.

Thank you in advance for any help you may be able to provide 🙂

Re: Spotify Keeps Closing

Mario — Thu, 28 May 2020 07:08:37 GMT

Hey @mf1007,

Thanks for reaching out about this here in the Community.

Would you mind double-checking that your Spotify app has all the required permissions on your Note 9 and is white-listed for any battery-saver or cache-cleaner apps or tools?

Let us know how you get on. We'll look out for your reply and be here if there's anything else we can help with!

topic Spotify Keeps Closing in Android

Spotify Keeps Closing

Re: Spotify Keeps Closing