topic Link does not work for Android App in Android

Link does not work for Android App

Kalmora — Tue, 23 Jun 2020 05:34:54 GMT

Plan

Premium

Country

Germany

Device

Samsung Galaxy S10e

Operating System

Android 10

My Question or Issue

For example I try to open that link

https://open.spotify.com/track/3uHIMtXklRUZS4EtDTQkGu?si=JcTzvg0BSB6UygPqDz4oNQ

The app opens, but neither does the track start nor the track is shown. The app stays on the home screen. That's it.

Re: Link does not work for Android App

Peter — Tue, 23 Jun 2020 08:29:44 GMT

Hey @Kalmora - help's here!

Do you mind trying a clean reinstall of the app on your device? This tends to sort out a variety of issues like this one.

If that didn't do the trick, are you able to test opening the same link with a different account? If so, let us know how it goes and we can then take a closer look.

Thanks - keep us posted!