topic Re: Autoplay in Android

Autoplay

Listen2020 — Mon, 29 Jun 2020 04:55:23 GMT

Plan

Premium

Country

Israel

Device

Huawei P9

Operating System

Android 7

My Question or Issue

Autoplay is on but not working for three days. I tried to reinstall but it did not help...

Thank you

Re: Autoplay

Emilia_8 — Mon, 29 Jun 2020 06:43:49 GMT

Hello @Listen2020,

Thank you for reaching out here in the Community!

Please, take a look at this ongoing issue.

If that's something you're experiencing, make sure to add your +VOTE there and provide all the information needed from the Status Update. You can also subscribe to that thread, so you'll be notified with all the future updates on that case.

Re: Autoplay

Listen2020 — Mon, 29 Jun 2020 09:35:41 GMT

Version 8.5.64.1046

Re: Autoplay

Emilia_8 — Mon, 29 Jun 2020 09:52:40 GMT

Hi @Listen2020,

Thank you for the reply!

Please, comment your device + OS version as well as the Spotify version in this thread.

The right team is currently looking into this issue, so it'd be really helpful for them to keep all the reports in one place. Clicking the +VOTE button will let them know how many users are currently experiencing this issue, so if you could do that as well, it would be really appreciated.

All the updates on that case will also be posted there.

Thanks for your cooperation!