Autoplay is not working

mayorca_nic — Sun, 12 Jul 2020 15:38:46 GMT

Plan

Premium

Country

Spain

Device

OnePlus 7

Operating System

Android

My Question or Issue

Hey there. I just noticed the radio stopped playing music after the preset playlist ends (puts itself on pause and starts over). I tried turning off and on autoplay, deleting the cache, making a clean reset of the app and even uninstalling it, but it still won't work. On computer autoplay works just fine, it's just the phone who's giving me the problem.

Re: Autoplay is not working

Ivan — Mon, 13 Jul 2020 11:30:37 GMT

Hey there @mayorca_nic,

Thanks for reaching out to us about this - we'll be glad to help you out here.

If the Autoplay feature isn't working properly for you even after performing the troubleshooting steps you mention you might be experiencing an issue that we're currently looking into.

We suggest you go to this Ongoing Issue and add your vote to it by clicking on the +VOTE button. Make sure you follow the steps provided under Status Update as well.

It'll also be useful to Subscribe via the three-dots menu in the top right corner next to the title. That'll make sure you stay up to date with any relevant updates about this.

Hope this helps. Let us know if you have any more questions.

topic Re: Autoplay is not working in Android

Autoplay is not working

Re: Autoplay is not working