topic Re: Local files can´t be played anymore in Android

Local files can´t be played anymore

jxnxsbxrxn — Sat, 18 Jul 2020 08:16:18 GMT

Plan

Premium

Country

Germany

Device

LG G5

Operating System

Android Oreo

My Question or Issue

Hi,

yesterday all my downloaded songs got deleted and I had to reinstall Spotify. Now I can´t play my local files anymore. Is there a way to get them back without putting every single song in again?

I added a screenshot to show what it looks like.

Re: Local files can´t be played anymore

Elena — Mon, 20 Jul 2020 14:10:22 GMT

Hey there @jxnxsbxrxn!

Thanks for reaching out to us about this. We'll be happy to help you out.

First, we'll need to know if everything looks okay with your local files on your desktop - are you able to see them and play them as usual?

We'd recommend taking a look at this page to see what you can try to re-sync the tracks.

Then we'd suggest logging out from your phone > restarting it > logging back in.

We'll be on the lookout for your reply! Let us know if you have any questions.

Re: Local files can´t be played anymore

jxnxsbxrxn — Tue, 21 Jul 2020 13:04:21 GMT

Thank you! The songs downloaded again after I relogged on my smartphone and on my PC.