topic Problem About Artist Page in Android

Problem About Artist Page

Asamu — Thu, 23 Jul 2020 16:21:56 GMT

Plan

Premium

Country

Turkey

Device

Xperia XA Ultra

Operating System

Android 7.0

My Question or Issue

When I try to open an artist page or album page the mobile application of the Spotify stops working. I can't open of any artist page. What should I do for solve this problem?

Re: Problem About Artist Page

Billy-J — Thu, 23 Jul 2020 17:33:21 GMT

Hey @Asamu, thanks for reaching out to the Community!

Could you try restarting your device? If that doesn't help, could you try a clean reinstall of the app following these steps?

Let me know how this goes!

Re: Problem About Artist Page

Asamu — Thu, 23 Jul 2020 18:19:45 GMT

Restarting my device didn't work but I tried a clean reinstall of the app and it works. Thank you so much.

Re: Problem About Artist Page

Billy-J — Thu, 23 Jul 2020 18:20:55 GMT

Hey @Asamu,

You're welcome! I'm happy to hear everything is back on track. If you need help in the future, don't hesitate to start a topic and the Community will be happy to help.

Have a nice day!