Saved Albums disappearing

Cruuunchy — Mon, 03 Aug 2020 20:56:23 GMT

Plan

Premium

Country

Germany

Device

Samsung A6

My Question or Issue

I saved some Albums in my Library, and some of them I downloaded. But now most of my saved Albums are disappeared. When I search one of these Albums they say it's still saved and still downloaded. But I can't find them in my library. Can I solve this problem or do I have to search all my Albums again to re-save it?

Re: Saved Albums disappearing

SoundShots — Tue, 04 Aug 2020 08:27:02 GMT

Hi @Cruuunchy!

Thanks for posing in the Spotify Community!

This is an Ongoing Issue that Spotify is investigating, which you can find more information about here. On that page, there will be a status update of the next steps to take and information to provide. Please add your +VOTE, as this will help with the investigation. Additionally, subscribe to the thread by selecting the 3 dots at the top right hand corner.

Sometimes a clean reinstall of the app seemed to resolve the issue.

Hope this will be fixed soon.

Cheers!

https://open.spotify.com/follow/1/?uri=spotify:user:1gdr7ny1wk8oegnhcd6cn9jc1&size=detail&theme=light

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