topic Spotify Crashes When Attempting to View Storage Options in Android

Spotify Crashes When Attempting to View Storage Options

user-removed — Wed, 05 Aug 2020 15:44:53 GMT

Hi, I am currently using a Galaxy Note 4 running android 5.1.1.. I've noticed that when in the options of Spotify if I press on "Storage" to switch where my downloads go the app crashes.

When I press Storage, the app says it is checking both internal and external and before it has a chance to say what's available, yada, the app crashes and I have to reopen it.

When I take my SD card out and go into Spotify there is no Storage option. I have a 16GB SanDisk SD card and a 128GB Samsung SD card neither of which work with Spotify and I thought maybe the Samsung would for sure since it is a Samsung phone it's in.

Plan

Free/Premium

Country

Device

Samsung Galaxy Note 4

Operating System

Android 5.1.1.

Re: Spotify Crashes When Attempting to View Storage Options

YulTheWizard — Wed, 05 Aug 2020 16:44:43 GMT

You should restart your device. This fixes most problems that I have.

Re: Spotify Crashes When Attempting to View Storage Options

user-removed — Thu, 06 Aug 2020 11:03:43 GMT

Yeah I've tried restarting, force stopping the app, unmounting and mounting SDs. Nothing works.

You know what does work on my phone WITH SD cards? Deezer.

Thanks for your help though, it's appreciated.

Re: Spotify Crashes When Attempting to View Storage Options

IlIIlIIlllIlIIllI — Sat, 08 Aug 2020 10:20:15 GMT

Same here. I'm on a Samsung Galaxy A5 2016 on Android 7.0
App crashes when I open the storage settings menu.

Re: Spotify Crashes When Attempting to View Storage Options

user-removed — Sat, 08 Aug 2020 15:21:35 GMT

It's "nice" to know I'm not the only one with the issue. It shouldn't be though to start.

Also, on an LG G6 running android 9 pie, it appears I am able to change storage to SD from internal. This really doesn't help Samsung in my eyes since I already don't care for the brand (haha).