topic Album Bug - Android in Android

Album Bug - Android

TheAJR1987 — Thu, 06 Aug 2020 05:42:58 GMT

Plan

Premium

Operating System

Android 9

My Question or Issue

About 95% of my saved albums no longer show up in my library in-app. On PC, they're all there. The only way I can get them back is to go to the album and unlike, relike. I'm talking HUNDREDS of albums. I have cleared cache, cleared data (including removing all downloaded songs - annoying!), uninstalled, reinstalled, same issue.

It's real odd that I can go to albums that I have previously liked, (the ones that don't show up under "Library") and sure enough, heart is green, so it knows it's a previously saved Album, but it wont actually show in my library until I unlike and then like again. It's a good decade worth of music collection now that I have to go back through and manually re-add.

Re: Album Bug - Android

robigouk — Thu, 06 Aug 2020 09:14:17 GMT

Hi
try this:-
Please do the following in the exact order:-
make sure you're connected to a wifi network
log out of Spotify
uninstall Spotify
clean your phone's cache (if you can)
remove the SD card (if you have one)
turn off your phone
turn on your phone
reinstall Spotify
Log in to Spotify
open Spotify and download at least one album or playlist
reinsert the SD card (if you have one)

Let us know how you get on 🙂

Re: Album Bug - Android

TheAJR1987 — Thu, 06 Aug 2020 14:44:11 GMT

That did it! Thank you!