topic Re: Log in Issue in Android

Log in Issue

Max_Thewolfy — Sun, 09 Aug 2020 04:26:39 GMT

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

I'm unable to log in to Spotify App via Facebook and E-mail address. I tried to reset the password and used E-mail log in but still not work all it says is there's problem at the moment and don't explain much about it, however with the Spotify Lite, i can log in just fine.

Re: Log in Issue

Billy-J — Sun, 09 Aug 2020 05:02:49 GMT

Hey @Max_Thewolfy, thanks for reaching out to the Community!

Could you try a clean reinstall of the app following these steps? If that doesn’t help, attach a screenshot of what message you’re receiving and I’ll take a closer look.

Let me know how this goes!

Re: Log in Issue

Max_Thewolfy — Sun, 09 Aug 2020 05:28:59 GMT

It works fine after the clean uninstall now, thanks 🙂