topic Re: Can't like anymore song on my mobile in Android

Can't like anymore song on my mobile

Cravate — Fri, 14 Aug 2020 09:30:59 GMT

Plan

Premium

Country

France

Operating System

Android

My Question or Issue

I'm not able to had song to my liked title from my phone although my playlist has around 1000 title

Moreover I can still like them from my pc wich had them to liked title but they still don't appear on my phone

Thank for your answeres

Re: Can't like anymore song on my mobile

Billy-J — Fri, 14 Aug 2020 13:11:00 GMT

Hi @Cravate, thanks for reaching out to the Community!

Could you try restarting your device? If that doesn't help, try a clean reinstall of the app following these steps. If you're still having trouble, let me know what device this happens on, as well as the current software version.

Also, attach a screen recording of what happens when you try to like songs on your mobile device and I’ll take a closer look for you.
Let me know how this goes!

Re: Can't like anymore song on my mobile

Cravate — Fri, 14 Aug 2020 14:26:18 GMT

thanks for your quick answer, the clean reinstal seems to do the trick.

thank again for your advice

Re: Can't like anymore song on my mobile

Nutzu — Thu, 03 Dec 2020 07:45:11 GMT

I cannot Like songs on my Galaxy Note 8 even after phone reboot and app reinstallation. Tnx for your help!

Re: Can't like anymore song on my mobile

Alex — Thu, 03 Dec 2020 07:53:51 GMT

Hi there @Nutzu,

Thanks for reaching out about this.

We'd recommend you try to Log out Everywhere from your account page. After that perform a clean reinstall of the app on your phone. This involves deleting the app cache. Follow the exact steps from this Guide.

This way your account will be manually resynced with the servers.

Let us know how it goes.

Re: Can't like anymore song on my mobile

Nutzu — Thu, 03 Dec 2020 08:18:51 GMT

Thank you so much, Alex. It finally worked!

Re: Can't like anymore song on my mobile

Alex — Thu, 03 Dec 2020 08:28:50 GMT

Hi there @Nutzu,

Thanks for getting back to us.

Glad to hear that the log-out and clean reinstall has helped 🙂

Don't hesitate to reach out again if you have more questions.

Re: Can't like anymore song on my mobile

unicorns1234 — Mon, 01 Feb 2021 12:43:18 GMT

this doesn't work.

Re: Can't like anymore song on my mobile

Nutzu — Mon, 01 Feb 2021 13:26:32 GMT

try to Log out Everywhere from your account page. After that perform a clean reinstall of the app on your phone. This involves deleting the app cache. Follow the exact steps from this Guide.

Re: Can't like anymore song on my mobile

CarlosE — Mon, 01 Feb 2021 16:04:04 GMT

Hey there @unicorns1234,

Thanks for reaching out to the Community.

Just to confirm, did you make sure to follow the steps that @Billy-J and @Alex mentioned above?

If you did and the issue persists, could you let us know the make, model and OS version of the device where this is happening? We'd also like to know if it happens on any other device.

A video or screen recording where we can see the issue would also come in handy.

Keep us posted. We'll be on the lookout.

Re: Can't like anymore song on my mobile

bobbyalief — Tue, 02 Mar 2021 00:23:33 GMT

still can't like any song's

i have followed that method you guys give.

help me My Device Is Samsung A20s

Re: Can't like anymore song on my mobile

Jeremy — Tue, 02 Mar 2021 07:22:08 GMT

Hey there @bobbyalief,

Thank you for your reply in this thread. We're happy to help.

If you have an SD card we suggest that you uninstall the app > turn off your phone > take out your SD card > turn on the phone again (without the SD card) > reinstall the app.

If that doesn't do the trick, can you log in with another account on the device to see if the issue persist?

We'll keep an eye out for your reply.

Take care!

Re: Can't like anymore song on my mobile

bobbyalief — Tue, 02 Mar 2021 12:42:48 GMT

THX MAN, THIS WORKED.
LOVE FROM INDONESIAAA💖

staysafe & stayhealthy man.
Kamu membantu saya sekali, terimakasih!
💖💖

Re: Can't like anymore song on my mobile

Jeremy — Tue, 02 Mar 2021 12:47:40 GMT

Hey again @bobbyalief,

Thank you for your confirmation.

We're really glad to hear that everything works as it should for you 🙂

Thank you for the kind words. I really wish you the same!

Take care 🙂

Re: Can't like anymore song on my mobile

JoshuaSippley — Thu, 12 Aug 2021 02:12:07 GMT

i have tried everything possible on my mobile to like songs and its only on this device. I have followed the steps for a clean reinstall and it hasnt fixed my spotify. please help? I'm using an android galaxy A8 and basic spotify isn't working and even lite has issues with liked songs for me. songs on my laptop for example show up just fine using the spotify client and liked songs work fine there. it's just my phone.

Re: Can't like anymore song on my mobile

Ver — Thu, 12 Aug 2021 07:12:27 GMT

Hey @JoshuaSippley,

Thanks for posting here 🙂

In case you're using an SD card, you can try removing it, reinstall Spotify and then try running the app without the SD. Sometimes the SD card can lead to issues with the cache. Are there any changes?

You can also try deactivating any battery optimization or power saving apps for Spotify to see if that makes a difference.

Let us know how it goes.

Re: Can't like anymore song on my mobile

JoshuaSippley — Sat, 14 Aug 2021 03:53:08 GMT

Thank you very much, i unmounted the SD Card and reinstalled Spotify again, after a few seconds i logged in normally instead of through samsung pass or whatever and my liked songs show up properly and i can now like and unlike songs. Thank you.

Re: Can't like anymore song on my mobile

Alex — Sun, 15 Aug 2021 06:26:49 GMT

Hey @JoshuaSippley,

Thanks for the reply and letting us know what worked for you 🙂

Don't hesitate to give us a shout if you need help with anything else.

Cheers.

Re: Can't like anymore song on my mobile

chicagoboyplayl — Mon, 30 May 2022 11:07:35 GMT

Thanks

Re: Can't like anymore song on my mobile

Trentl14 — Tue, 31 May 2022 13:35:26 GMT

I have tried everything in this thread. Cleared the cache, uninstalls, restarts, log outs. I can't get it to work.

I have no SD card tray in my phone. How can I fix this?

Pixel 5