Artist is blocked even after unblocking

peterxo — Wed, 19 Aug 2020 07:11:29 GMT

Plan

Premium

Country

Czech Republic

Device

Xiaomi Mi 9SE

Operating System

Android

My Question or Issue

Hello.

I accidentaly clicked "Don't play this" on The Weeknd and I am **bleep**. When I press "Allow to play this" on the phone, sometimes I can play his songs, sometimes I can't. But when I turn Spotify off, it doesn't save so I have to repeat it again. And on my desktop the songs don't work AT ALL.

This is definitely some sort of bug that needs attention because it is very very frustrating.

Thanks in advance for some explanation/fixing.

Re: Artist is blocked even after unblocking

ThisCommunitySucks — Wed, 19 Aug 2020 08:19:04 GMT

Hi @peterxo,

Thanks for posting in the Spotify Community!

Spotify is currently investigating an Ongoing Issue causing artists not to stay unblocked. I recommend adding your +VOTE to this Ongoing Issue, as well as trying the suggestions listed under its Status Update (a clean reinstall, making sure your device has the latest firmware installed, and trying connecting to a different network if possible) to see if they help.

It will also be useful for you to Subscribe to the Ongoing Issue by clicking the three dots next to its title; that way you can make sure to stay informed of any relevant updates.

Let us know if you have any other questions, and have a good day!

topic Re: Artist is blocked even after unblocking in Android

Artist is blocked even after unblocking

Re: Artist is blocked even after unblocking