topic Re: song playback bug in Android

song playback bug

Mavancholy — Sun, 23 Aug 2020 11:18:59 GMT

Plan

Premium

Country

Australia

Device

Lenovo tab m7

Operating System

Android 9 Pie

My Question or Issue

So i bought a brand new cheap Lenovo Tab m7 to install into a car dash as a replacement head-unit, I've installed spotify as of today but have this bug that doesn't make any sense to me.

The bug: I select my playlist and choose a song everything is fine, the song plays fine, when the next song comes on it has no audio and will count up in time like its playing INDEFINITELY, if i skip anywhere into the song it plays the song fine but if i skip into it again it has no audio and can count up in time indefinitely, if i skip to the next song while no audio is playing it will play the next song but if i skip song again it won't play and if i skip again it will play ect. it seems every second touch on the device causes the audio to not play and count up in playback time indefinitely.

Things i have done:

restart the device

re-install spotify

clear cache and storage

disable battery optimization

I can take a video and provide a youtube/streamable link if my information wasn't clear enough. I appreciate your help thank you for taking your time to read

Re: song playback bug

Mavancholy — Sun, 23 Aug 2020 13:29:36 GMT

Here's a link to a video anyway showing the issue > Video link

again I will be using this as a car headunit and I do not want to have to take my eyes off the road to mess with the songs.

Re: song playback bug

dagborrenorland — Mon, 31 Aug 2020 15:58:34 GMT

I also got the M7 tablet, making my own Flutter App using Spotify API i have tested quite some devices. This device do not handle Spotify.. I called the Norwegian Lenovo support. But those people told me to contact Spotify..

Have you gotten any feedback fram Spotify?

Re: song playback bug

Mavancholy — Tue, 01 Sep 2020 11:26:49 GMT

I had a chat with someone from spotify and we concluded the issue is the hardware. Doesn't seem like the m7 was manufactured to support Spotify, funnily enough I got told to contact Lenovo but I've accepted defeat at this point.