Spotify not working on cellular data

Rash_od — Thu, 27 Aug 2020 18:37:32 GMT

Plan

Premium

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Device

One plus 8 pro

Operating System

My Question or Issue. My Spotify doesn't work on cellular data, and I am unable to change my apn as that makes my cellular data not work. My APN needs to be on data to work. Any other methods or solutions?

Re: Spotify not working on cellular data

Elena — Fri, 25 Sep 2020 16:34:38 GMT

Hey there @Rash_od,

Thanks for reaching out about this here in the Community!

Apologies for the delayed response, we just came across this thread.

As we haven’t seen any similar posts about this recently, could you let us know if you’re still having troubles with this?

If you are, can you let us know if you've already tried to log out > restart your device > log back in? It's also a good idea to try a clean reinstall to clear any old files that might be causing issues.

If that's not causing the issue, could you let us your Spotify version and, if possible, if you experience this on other mobile devices?

We'll be on the lookout for your answer and we'll see what we can suggest next. Let us know if there's anything else we can do for you in the meantime.

topic Re: Spotify not working on cellular data in Android

Spotify not working on cellular data

Re: Spotify not working on cellular data