Local Files doesnt play in Playlist

Yusaiko — Fri, 02 Oct 2020 05:00:43 GMT

Plan

Premium

Country

Germany

Device

Samsung Galaxy S20+

My Question or Issue

I can't play some of my local Files in Playlists on my Smartphone. I've added an Album into my Playlist and of course downloaded it so I can listen to it on this device but 2 Songs just skip themselves when they are supposed to play. When I explicit choose them to play they will play but as I said when they are next up on the playlist they just skip to the next Song. I don't have the problem with the other Songs on the Album that works just fine it's just two of them I got the Problem with. Both Songs also got this grey flare like the Songs normally got when they are not avaible in your country.

Sincerly
EDIT: I already tried to remove all Songs from this Device and download it again.

Re: Local Files doesnt play in Playlist

Alex — Sun, 25 Oct 2020 10:32:23 GMT

Hi @Yusaiko,

Welcome to the Community!

Apologies for the delayed reply, we've just come across this thread.

We'd recommend running a clean reinstall on the app on your phone, which involves deleting the app cache. Check out this guide for the relevant steps.

After that, try deleting the local songs and reuploading them to your account. Make sure there are no emotes or special symbols in the song names.

Let us know how it goes. We'll be on the lookout for your reply.

topic Local Files doesnt play in Playlist in Android

Local Files doesnt play in Playlist

Re: Local Files doesnt play in Playlist