https://community.spotify.com/t5/Android/Spotify-keeps-playing-music-after-closing-app/m-p/5050391#M169439 <P>I've also had this issue for a couple of weeks, now. I spent the last two days troubleshooting via email with support and ultimately they suggested I post my issue here. I'm on a Pixel 3a, Spotify version 8.5.79.1061 (though this began before the update that dropped on Oct. 6), Android v11.</P><P>&nbsp;</P><P>Allowing all permissions and disabling battery optimization didn't work; the link given to disconnect all devices leads to a 404.</P><P>&nbsp;</P><P>I also:</P><UL><LI>Cleared cache</LI><LI>Cleared storage</LI><LI>Rebooted my phone (duh lol)</LI><LI>Reinstalled the Spotify app</LI><LI>Factory reset my phone</LI><LI>Tested for the issue on a test account they gave me the login info for; the issue persisted there</LI></UL><P>Additional info:</P><UL><LI>This bug occurs on both WiFi and LTE/I don't have the ability to manually switch to 3G and therefore cannot test that.</LI><LI>I had roughly 25 GB in storage free at the time the issue began; I currently have about 40 GB free.</LI><LI>I am able to force-quit the app (i.e., stop the music playing) by force-stopping it through the Settings app. I am able also to force-quit by way of an app that clears my caches and closes background apps.</LI><LI>The cache-clearer app I use (DroidOptimizer) is not in conflict with Spotify (issue persists when Spotify is whitelisted, when DO is not set to clear, and when DO is uninstalled).</LI><LI>DO reports Spotify as open, even after attempting to quit Spotify, and additionally reports Spotify as closed after running cleanup tasks.</LI><LI>I also use the desktop version of Spotify; this issue does not exist there - it only occurs on the mobile version.</LI><LI>The support team identified an issue with the cache on their end and cleared it; the issue still persisted.</LI><LI>Other streaming apps do not have this issue.</LI><LI>I am subscribed to Spotify Premium.</LI></UL><P>Since Golferboyhc mentioned that the icon doesn't appear on the Pixel 4a's top bar, I also want to note that the icon does appear in mine, then disappears after a moment. I don't know if that's necessarily significant, but it's unusual, at least.</P> Fri, 09 Oct 2020 17:14:14 GMT urdiramai 2020-10-09T17:14:14Z