topic Re: 'Home' link is hidden behind Status bar in Android

'Home' link is hidden behind Status bar

kramttocs — Fri, 28 Aug 2020 04:18:20 GMT

With the new UI that utilizes the left nav, the Home button is hidden behind the status bar on my Android Head Unit running Oreo.

Re: 'Home' link is hidden behind Status bar

Elena — Fri, 25 Sep 2020 17:06:23 GMT

Hey there @kramttocs,

Thanks for reaching out about this here in the Community!

Apologies for the delayed response, we just came across this thread.

As we haven’t seen any similar posts about this recently, could you let us know if you’re still having troubles with this?

If you are, can you let us know if you've already tried to log out > restart your device > log back in?

Screenshots of what you see will be very helpful to our investigation as well.

Keep us posted on how it goes and feel free to come back to us if you have any other questions.

Re: 'Home' link is hidden behind Status bar

kramttocs — Fri, 25 Sep 2020 18:47:23 GMT

Hi Elena,

Thank you for the response.

I've done a few restarts but no change in behavior.

Here are some details and I've added a screenshot. Please let me know if I can provide anything else.

Android Headunit: Atoto S8 Pro

Running Oreo

Spotify version: 8.5.76.962

Launcher is Launcher3

Here you can see how the Home link is behind the 'Back' button. I know Atoto customized the UI but even with a different launcher (FCC Launcher) I see the same. All other apps respect the status bar as far as I've seen.

Thanks!

Re: 'Home' link is hidden behind Status bar

cex123 — Wed, 07 Oct 2020 06:15:37 GMT

Exactly the same issue with head unit Awesafe PX9.

Spotify seems to be the only app that uses the space behind the status bar.

Re: 'Home' link is hidden behind Status bar

kramttocs — Thu, 08 Oct 2020 20:17:12 GMT

Hi Elena,

Any word on this one?

It really makes navigation within Spotify difficult.

Thanks

Re: 'Home' link is hidden behind Status bar

Ver — Mon, 12 Oct 2020 07:25:33 GMT

Hey @cex123,

Thanks for reaching out to us.

Also, @kramttocs, thanks for getting back to us.

Can you try moving the navigation bar? Does it disappear after being inactive? If you can still see it, we'd suggest you contact ATOTO. The folks there can give you more information about this.

If you have questions, don't hesitate to reach out to us. We'll be happy to help.

Re: 'Home' link is hidden behind Status bar

kramttocs — Mon, 12 Oct 2020 12:50:41 GMT

HI @Ver,

As cex123 pointed out with his device, this isn't ATOTO specific. Also, this is the only known app that is behaving like this.

It doesn't disappear after being inactive.

I am not sure how to move the status bar.

Happy to perform any tests that I can.

Thanks

Re: 'Home' link is hidden behind Status bar

Ver — Mon, 12 Oct 2020 13:22:24 GMT

Hey @kramttocs,

Thanks for getting back to us 🙂

In this case, the best solution will be to contact the manufacturer. The team there there can look into this further and provide you with more information about this.

If you have questions, we are here for you.

Stay safe!

Re: 'Home' link is hidden behind Status bar

cex123 — Mon, 12 Oct 2020 13:42:40 GMT

How can the navigation bar be moved?

Is possible to switch from hamburger menu to bottom bar menu?

Re: 'Home' link is hidden behind Status bar

kramttocs — Mon, 12 Oct 2020 13:47:43 GMT

Thanks @Ver.

Not trying to be difficult but with two different devices showing the issue, I am not sure it's an issue a single manufacturer can resolve.

@cex123 - what launcher are you using?

I can try some of the common launchers (Agama, Car Launcher Pro, etc) to check behavior with them.

@Ver - I am unable to get root on this device but again, happy to test or provide any information/logs I can.