[Android] Icons are broken

snabdy — Mon, 02 Nov 2020 14:53:37 GMT

Plan

Premium

Country

Device

Xiaomi Mi9T

Operating System

Android 11

My Question or Issue

After updating OS to Android 11 i have the icons look like this, re-install wont help

Re: [Android] Icons are broken

Ivan — Wed, 04 Nov 2020 10:43:51 GMT

Hey there @snabdy,

Thanks for reaching out to us about this - we'll be glad to help you out here.

Let us know if you see the same after running a clean reinstall of the app on your Android device. We recommend this step since it's more thorough than a regular reinstall in terms of removing corrupted data from previous installations.

Another thing you can try is disabling any battery optimization or data cleaning settings on the device. Alternatively, you can try authorizing Spotify to run without restrictions despite the mentioned settings being enabled. Make sure you try this since such features can often prevent the app from operating at full capacity.

Hope this helps. Keep us posted.

topic Re: [Android] Icons are broken in Android

[Android] Icons are broken

Re: [Android] Icons are broken