topic Re: Play-control - notificatonbar in Android

Play-control - notificatonbar

Omexlux — Sun, 15 Nov 2020 18:06:10 GMT

Hello,

I have the problem under Android 10 and MIUI 12 (Xiaomi Redmi Note 9 Pro) that the playback notification in the status bar does not disappear after quitting.

This does not disappear until I kill the process of Spotify.

Does anyone have the problem or can help me here?

Thanks in advance.

Re: Play-control - notificatonbar

Elena — Thu, 19 Nov 2020 14:53:35 GMT

Hey @Omexlux,

Thanks for reaching out to the Community about this.

Could you send us a screenshot of how things look on your end? Can you also include some more info about exactly what's happening for you so we can investigate?

We'll be looking forward to your reply. Let us know if anything else pops up in the meantime.

Re: Play-control - notificatonbar

Omexlux — Thu, 19 Nov 2020 14:59:51 GMT

Everything exactly is at the top of the thread, I cannot say or show more about it.

The notification where the controls are present don't disappear when I close the app and come back automatically without starting the app again, only when I close the process the notification disappears

Re: Play-control - notificatonbar

Elena — Thu, 19 Nov 2020 15:30:03 GMT

Thanks for getting back to us @Omexlux,

It is expected that the Spotify notification should remain visible a little bit longer after the app is closed. To remove it immediately, you need to close the process as you mentioned.

It should also disappear after some time on it's own, but not directly. If you've noticed that it remains on screen for more than an hour, we'd recommend checking your battery setting and Spotify's permissions from your phone's settings.

Hope this clears things up. Let us know if you have any questions.