topic Re: Autoplay persisting on Android TV in Android

Autoplay persisting on Android TV

user-removed — Sat, 28 Nov 2020 01:00:08 GMT

Plan

Premium

Country

Argentina

Device

Android TV (Hitachi)

My Question or Issue

Hi! I have disabled the Autoplay function on my Android mobile phone. No issues there. However, when I stream my music to the Spotify app on my Android TV, related songs start playing after my albums/playlists are over. This has been happening for a few days. How could I get rid of this issue? It's becoming a little annoying.

Thank you!

Re: Autoplay persisting on Android TV

Alex — Mon, 30 Nov 2020 15:06:41 GMT

Hi there @user-removed,

Thanks for reaching out about this in the Community!

Can you tell us if you're using the Spotify TV app or casting the app from your phone via Chromecast?

In both scenarios we'd recommend running a clean reinstall of all your apps, as there might be an issue with the app cache if this has started recently. You can find the device relevant steps for a clean reinstall here.

Keep us posted 🙂

Re: Autoplay persisting on Android TV

user-removed — Tue, 01 Dec 2020 11:48:22 GMT

Hi, @Alex!

I reinstalled both my mobile and TV apps. Then, I tried streaming through Spotify Connect and Google Cast. Sadly, I'm still having this issue either way. As soon as an album ends, Spotify starts playing related songs.

Autoplay is still disabled on my phone, so I'm guessing this is a problem with the TV app? I don't have this issue when streaming on my mobile app.

Thank you!

Re: Autoplay persisting on Android TV

Alex — Tue, 01 Dec 2020 12:17:12 GMT

Hi there @user-removed,

Thanks for the reply and going through this troubleshooting.

Since the Android TV app is considered a third party app, we can't really say if this is expected behavior or not.

What you can try doing is switching the Repeat button on from the Now playing view if that's available on the TV. This way the app should repeat the playlist from the first song downwards when it reaches the end.

Hope this helps.