topic Re: Resuming Play After Phone Call in Android

Resuming Play After Phone Call

Surefoot — Mon, 30 Nov 2020 15:55:32 GMT

Plan

Premium

Country

United Kingdom

Device

Samsung Galaxy Note 9

Operating System

Android 10

My Question or Issue

Previously I could play music, it would pause when a call came through,a nd resume after the call. Something has happened now to stop it, and I have to manually resume the play. I have logged out everywhere and logged back in, and turned the Autoplay off and on again.

Re: Resuming Play After Phone Call

Billy-J — Tue, 01 Dec 2020 03:15:49 GMT

Hey @Surefoot, thanks for reaching out to the Community!

Could you try restarting your device? If that doesn't help, try a clean reinstall of the app following these steps.

If you're still having trouble, let me know what device this happens on, as well as the current software version.

Let me know how this goes!

Re: Resuming Play After Phone Call

Surefoot — Tue, 01 Dec 2020 16:36:19 GMT

Your suggestion of uninstalling and reinstalling seems to have worked -
thank you for your help in this!

Re: Resuming Play After Phone Call

Billy-J — Tue, 01 Dec 2020 17:11:54 GMT

Hey @Surefoot,

You're very welcome! I'm happy to hear everything is good to go. If you need help in the future, you can always start a new topic and the Community will be happy to help.

Have a great day!

Re: Resuming Play After Phone Call

Gsting2006 — Sun, 17 Jul 2022 07:27:52 GMT

This happens to me too, everytime after a phone call ends it stops playing. I usually use the app on the phone and it doesn’t seem to work 😕

Re: Resuming Play After Phone Call

Dian — Mon, 18 Jul 2022 07:58:32 GMT

Hey @Gsting2006,

Thanks for posting in the Community.

Could you let us know what brand/model and operating system your device has? It could be related to some device specific settings.

Have you tried performing a clean reinstall of the app as described earlier in the thread?

Keep us posted,

Cheers!

When i.get a phone call it kicks Spotify out and it doesn't resume

Mon, 23 Sep 2024 22:43:19 GMT

Phone call kicks Spotify off