topic Re: Local Files are greyed out and not playing in Android

Local Files are greyed out and not playing

mrdududu — Thu, 10 Dec 2020 08:25:21 GMT

Plan

Premium

Country

Australia

Device

S10e and S7

Operating System

Android

My Question or Issue

Local Files are greyed out and not playing

I have tried everything listed here and still not playing:

https://community.spotify.com/t5/Android/Play-quot-local-files-quot-on-my-mobile-device/m-p/80481

Re: Local Files are greyed out and not playing

Jeremy — Sat, 12 Dec 2020 11:22:21 GMT

Hey there @mrdududu,

Thank you for your post here in the Community. We're sorry to hear that you experience this.

Another useful step in are to change the source folder of the local files on the pc. The steps are: Uninstall Spotify on both devices > create a new folder somewhere else on the pc and move the local files there > install Spotify again > remove any potential source folders and add the new one > download the playlist again.

Keep us posted 🙂

Cheers!

Re: Local Files are greyed out and not playing

mrdududu — Mon, 14 Dec 2020 02:02:23 GMT

If I uninstall and reinstall Spotify, do I lose all my homescreen playlist
buttons that I have created? I have about 200 of them organised into
folders.

Re: Local Files are greyed out and not playing

Alex — Mon, 14 Dec 2020 12:46:26 GMT

Hi there @mrdududu,

Thanks for the reply.

Everything in Your Library including playlists, albums and Liked songs will remain exactly the same. You'll need to redownload your Offline songs after the clean reinstall though as you'll have to clear the app cache.

It's also worth trying to connect to another network or a Mobile Hotspot (both on your computer and phone) when reuploading the local files, as some routers might block this functionality so the files appear grayed out.

Let us know how it goes.